Terms of Service

Barrow Legal Technology LLC

Effective Date: January 11, 2026

These Terms of Service ("Terms") govern your access to and use of the Barrow document review platform and related services (collectively, the "Service") provided by Barrow Legal Technology LLC ("Barrow," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. ACCEPTANCE OF TERMS

By creating an account, accessing, or using the Service, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

2. DESCRIPTION OF SERVICE

Barrow provides an AI-powered document review platform that assists legal professionals with document analysis, summarization, and information extraction. The Service enables users to upload legal documents and receive structured outputs including summaries, key entity identification, clause extraction, risk flags, and document-grounded question-and-answer functionality.

3. IMPORTANT DISCLAIMERS REGARDING LEGAL ADVICE

BARROW IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. The Service is a technology tool designed to assist licensed legal professionals in their document review work. All outputs generated by the Service are informational only and must be independently reviewed and verified by a qualified attorney before being relied upon or used in any legal matter.

You acknowledge and agree that:

(a) The Service uses artificial intelligence and machine learning technologies that may produce errors, omissions, or inaccuracies;

(b) You are solely responsible for reviewing, verifying, and validating all outputs generated by the Service before relying on them;

(c) The Service is not a substitute for the professional judgment of a licensed attorney;

(d) You bear full responsibility for all legal advice provided to your clients and for all work product derived from your use of the Service;

(e) Your use of the Service does not create an attorney-client relationship between you (or your clients) and Barrow.

4. USER ACCOUNTS AND REGISTRATION

To access the Service, you must create an account and provide accurate, complete, and current registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that violate these Terms.

5. SUBSCRIPTION PLANS AND PAYMENT

5.1 Subscription Tiers. The Service is offered through subscription plans with varying document limits and user seats as described on our pricing page. Current plans include Solo, Small Firm, and Growth tiers, each with specified monthly document upload limits.

5.2 Billing. Subscription fees are billed in advance on a monthly basis. All fees are non-refundable except as expressly provided in these Terms or as required by applicable law. We reserve the right to change our pricing upon 30 days' prior notice.

5.3 Document Limits. Each subscription tier includes a specified number of document uploads per billing cycle. Unused documents do not roll over to subsequent billing periods. If you exceed your document limit, you may upgrade to a higher tier or wait until your next billing cycle.

5.4 Taxes. All fees are exclusive of taxes. You are responsible for paying all applicable taxes, and we will charge tax where required by law.

6. USER RESPONSIBILITIES AND PROFESSIONAL OBLIGATIONS

You are responsible for:

(a) Compliance with Professional Rules. Ensuring that your use of the Service complies with all applicable rules of professional conduct, including any obligations regarding client confidentiality, competence, supervision, and informed consent for the use of third-party technology;

(b) Client Consent. Determining whether and to what extent client notice or consent is required before uploading client documents to the Service, and obtaining any such consent;

(c) Document Ownership. Ensuring you have the legal right to upload and process all documents submitted to the Service;

(d) Output Verification. Reviewing and verifying all Service outputs before use in any legal matter;

(e) Lawful Use. Using the Service only for lawful purposes and in accordance with these Terms.

7. CONFIDENTIALITY AND DATA HANDLING

7.1 Document Processing. Documents uploaded to the Service are processed to generate analysis outputs. We understand the sensitive nature of legal documents and have implemented technical and organizational measures to protect document confidentiality.

7.2 Ephemeral Deletion. By default, uploaded documents and extracted text are automatically deleted after 24 hours (or an alternative retention period set by your firm administrator, if applicable). You may also delete documents immediately at any time using the "Delete Now" function.

7.3 Saved Outputs. You may optionally choose to save memo-style outputs (summaries, flags, and similar analysis) beyond the document retention window. Such saved outputs do not include the source PDF. Chat history retention is also optional and may be disabled in your account settings.

7.4 Privacy Policy. Our collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

8. INTELLECTUAL PROPERTY

8.1 Barrow's Intellectual Property. The Service, including its software, algorithms, user interface, documentation, and all related intellectual property rights, are owned by Barrow or its licensors. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription period.

8.2 Your Content. You retain all ownership rights in the documents you upload and in any work product you create using Service outputs. By uploading documents, you grant Barrow a limited license to process those documents solely to provide the Service to you.

8.3 Feedback. If you provide feedback, suggestions, or ideas about the Service, you grant Barrow an unrestricted, perpetual, royalty-free license to use such feedback for any purpose.

9. PROHIBITED USES

You agree not to: (a) use the Service to upload, process, or store any content that is unlawful, harmful, fraudulent, or infringes on third-party rights; (b) attempt to reverse engineer, decompile, or derive source code from the Service; (c) interfere with or disrupt the Service or servers or networks connected to the Service; (d) use automated means to access the Service except through our provided APIs; (e) resell, sublicense, or provide the Service to third parties without authorization; or (f) use the Service in violation of any applicable law or regulation.

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. BARROW DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. BARROW MAKES NO WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED OUTPUT. YOU ACKNOWLEDGE THAT AI TECHNOLOGY HAS INHERENT LIMITATIONS AND MAY PRODUCE ERRORS, OMISSIONS, OR HALLUCINATIONS.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BARROW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF BARROW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BARROW'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO BARROW DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Barrow and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any documents or content you upload to the Service; or (e) any legal advice or work product you provide to your clients using outputs from the Service.

13. TERMINATION

13.1 Termination by You. You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.

13.2 Termination by Barrow. We may suspend or terminate your access to the Service immediately if you breach these Terms, fail to pay fees when due, or if we are required to do so by law. We may also discontinue the Service upon 30 days' prior notice.

13.3 Effect of Termination. Upon termination, your right to use the Service will cease immediately. All documents will be deleted in accordance with our standard retention policies. Sections 3, 8, 10, 11, 12, 14, and 15 shall survive termination.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

14.2 Dispute Resolution. Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may initiate binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wilmington, Delaware, and the decision of the arbitrator shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

15. GENERAL PROVISIONS

15.1 Modifications. We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

15.2 Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Barrow regarding the Service and supersede all prior agreements.

15.3 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.4 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.5 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.6 Notices. Notices to you may be sent to the email address associated with your account. Notices to Barrow should be sent to: hello@barrow.legal

16. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Barrow Legal Technology LLC

Email: hello@barrow.legal

Website: https://barrow.legal